Shipping Policy

 

Effective Date: 01.12.23

 

1. Introduction

Welcome to Woodshedding Brewery. This Shipping Policy explains our shipping practices for orders placed on our website www.woodsheddingbrew.com. By ordering from us, you agree to the terms outlined in this policy.

 

2. Age Verification

We strictly adhere to the UK laws regarding the sale of alcohol:

• All customers must be 18 years or older to order.

• Age verification is required at the time of delivery.

 

3. Shipping Locations

• We currently ship only within the United Kingdom.

• We do not deliver to PO Boxes or military bases.

 

4. Shipping Fees

• Shipping fees vary based on order size and delivery location.

• Accurate shipping costs will be calculated at checkout.

 

5. Delivery Times

Standard delivery times are between 9.00 am to 6.00 pm business days.

Delivery times may vary based on location and during peak periods.

 

6. Order Processing

Orders are processed within 2 business days.

Orders placed on weekends or holidays will be processed the next business day.

 

7. Tracking Your Order

Once your order is dispatched, we will provide a tracking number via email.

 

8. Damaged or Lost Orders

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

Claims for damaged or lost items must be reported within 3 days of the scheduled delivery date.

 

9. Returns and Refunds

Due to the nature of our products, we do not accept returns unless the product is faulty.

Refunds or replacements will be processed for valid claims of damaged or faulty products.

 

10. Cancellations

Orders can be cancelled within 12 hours of placement, provided they have not already been dispatched.

 

11. Changes to Shipping Policy

We reserve the right to modify this shipping policy at any time.

 

12. Contact Us

For questions related to shipping, please contact us at orders@woodsheddingbrew.com.

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